The Covid19 crisis has revealed a lack of risk- and quality management in many public sector organizations in Europe. PRIMO and KDZ therefore joined forces to offer a comprehensive training and guideline for boosting public administration towards a sustainability and resilience especially in future crisis.
The cooperation of PRIMO as leading European expert network for public risk management and KDZ as leading European expert centre for quality management and CAF (Common Assessment Framework) enable out of the box approaches to further development of public sector organizations. It ensures added value and high benefits for the participants.
In this free-access introduction, we aim to answer the following key question: What can I do to bring in key methodologies and instruments from the quality and risk frameworks to find my way out of the crisis and to be able to look towards the future.