Since 2015 ReSPA has been working in Quality management in the Western Balkans through building capacities in the implementation of TQM instruments, primarily CAF.
To create and strengthen the foundation of RQMC for CAF certification, ReSPA is organizing different training programmes like the CAF External Feedback Process (PEF) for CAF practitioners in the Western Balkans with support of KDZ.
After the first successful training program KDZ certified 27 practitioners from Bosnia Hercegovina, Croatia, Montenegro, North-Macedonia, Kosovo, Serbia and Slovenia as “External CAF Feedback Expert (EFAC)”.
Watch more about the Regional Quality Management Centre on the new website and in this video.