Respa EFAC meeting
European governance and urban policy | News

1st Meeting of Western Balkans Certified External Feedback Actors (EFAC)

ReSPA 1st EFAC Meeting
ReSPA 1st EFAC Meeting

On 1 April, the first kick-off meeting of the EFACs (External CAF Feedback Experts) in the Western Balkans region took place at the invitation of the Regional School of Public Administration and in cooperation with the CAF Centre of the KDZ. EFACs are certified quality management and CAF experts who evaluate public organisations according to the requirements of the Label “Effective CAF User”. The Label “Effective CAF User” provides valuable feedback for the further development of public administrations and awards the quality and excellence of these organisations.

KDZ supports the Regional School of Public Administration (ReSPA) in the further development of the Regional Quality Management Centre (RQMC) within the framework of the BACID III programme. Since 2021, RQMC has been acting as the first contact point in the region for all questions related to the Common Assessment Framework. Together with our partners in ReSPA, we are proud to further anchor administrative reform and quality management in the region with the CAF.

Read more about the meeting here.

Kelmend Zajazi
Kelmend Zajazi | Executive Director of NALAS
The long-term cooperation with KDZ means a lot to us at NALAS. In KDZ we found a peer that fully understands who we are.
Isabelle Verschuren | Federal Public Service Policy and Support (BOSA), CAF correspondent of Belgium
In the last years Belgium has planned and organised many different CAF activities (e.g. CAF training, Certification of CAF label) together with KDZ.
Josep Medrano | Director of Strategic Planning and Taxation, City of Barcelona
For the City of Barcelona, the collaboration with KDZ through the European "Cities for Sustainable Public Finances (CSPF)" has reached a qualitative advance.

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