Respa annual meeting of RQMC
European governance and urban policy | News

ReSPA Regional Quality Management Centre starts operational work

On 6 December, the RQM started its operational work with the first Annual Coordination Meeting of the Regional Quality Management Centre (RQMC). At the hybrid meeting, the plans for 2022 were discussed with the participation of KDZ experts Thomas Prorok and Philip Parzer.

The RQMC is based on a decision of all responsible ministers of the member countries of the Regional School of Public Administration (ReSPA). It provides regional expertise in Quality Management and assists public administrations in strengthening their capacities to implement Quality Management tools and systems. RQM aims to upgrade administrations' quality management as a prerequisite for better work performance and better public services. Therefore the centre focuses on CAF implementation as the most relevant quality management tool in public administration.

KDZ experts played a leading role in the development of the RQM and are excited about the start of operational work.

Read more about the first Annual Coordination Meeting of Regional Quality Management Centre here.

Visit the Website of RQMC


Kelmend Zajazi
Kelmend Zajazi | Executive Director of NALAS
The long-term cooperation with KDZ means a lot to us at NALAS. In KDZ we found a peer that fully understands who we are.
Isabelle Verschuren | Federal Public Service Policy and Support (BOSA), CAF correspondent of Belgium
In the last years Belgium has planned and organised many different CAF activities (e.g. CAF training, Certification of CAF label) together with KDZ.
Josep Medrano | Director of Strategic Planning and Taxation, City of Barcelona
For the City of Barcelona, the collaboration with KDZ through the European "Cities for Sustainable Public Finances (CSPF)" has reached a qualitative advance.


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